Privacy Policy

Drugfacts pravicy notice

Drugfacts LLC d/b/a Drugfacts by Amazon Pharmacy and its subsidiaries (collectively “Drugfacts Pack”) are affiliates of Amazon.com. We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly..

By using Drugfacts es services, you are consenting to the practices described in this Privacy Notice.

Drugfacts is subject to HIPAA, which governs how we may use and disclose your Protected Health Information (“PHI”), such as medication history, medical conditions, health insurance information, and other personal information we use to provide prescriptions. Our Notice of Privacy Practices, included below, describes our use and disclosure of PHI. Any other personal information not subject to the Notice of Privacy Practices is subject to the Amazon.com Privacy Notice. .

Drugfacts  Notice of Privacy Practices

This Notice describes how your medical information may be used and disclosed and how you can get access to this information. Please review it carefully.

Drugfacts LLC d/b/a Drugfacts Pack by Amazon Pharmacy and its subsidiaries (collectively “Drugfacts Pack”) are committed to maintaining your privacy and we take our responsibility for safeguarding your Protected Health Information very seriously. Drugfacts Pack is required by the Health Insurance Portability and Accountability Act (“HIPAA”) to provide you with this Notice to help you understand how we may use or share Protected Health Information about you that we obtain to provide services to you. “Protected Health Information” is the information we receive to provide services to you that identifies you or could be used to identify you and relates to your past, present, or future physical or mental health, treatment, or your payment for treatment. Protected Health Information includes your medication history, medical conditions, health insurance information, and other information we use to provide you your prescriptions.

This Notice applies to Drugfacts and all of its subsidiaries. If you have any questions about this Notice, please contact the Privacy Office at the address listed below.

How we may use and disclose your Protected Health Information

The following categories describe the typical ways that we may use and disclose your Protected Health Information without your written authorization:

For Treatment.

Protected Health Information obtained by Drugfacts will be used in order to dispense your prescription medications and provide the treatment and services you receive. We may disclose Protected Health Information about you to doctors, nurses, or other health care providers who are involved in taking care of you. We may also seek Protected Health Information about you from other health care providers and health information networks. For example, in order to fill your prescription we may request your medical records from your doctor or disclose Protected Health Information to your doctor.

For Payment.

We may use or disclose your Protected Health Information in order to bill and collect payment for products or services we provided to you. For example, we may contact your insurance company, health plan, or another third-party to obtain payment for your prescriptions

For Health Care Operations.

We may use and disclose your Protected Health Information for our day-to-day health care operations. For example, we may use your Protected Health Information to monitor the performance of the staff and pharmacists providing treatment and services to our customers or to improve the quality and the effectiveness of the health care services we provide.

We may also use and disclose your Protected Health Information without your written authorization as follows:

Business Associates.

We may contract with third parties to perform certain services for us, such as accounting services, consulting services, or information technology services. In some cases, these third party service providers, called Business Associates, may need to access your Protected Health Information to perform services for us. They are required by law and contract to protect your Protected Health Informatio

Disclosures to Parents or Legal Guardians.

We may release a minor’s Protected Health Information to their parents or legal guardians consistent with applicable laws. For example, parents may order prescriptions on behalf of a minor child and access the child’s prescription history.

As Required By Law

We will disclose your Protected Health Information when required to do so by applicable law.

To Avert a Serious Threat to Health or Safety.

We may use and disclose your Protected Health Information to prevent a serious threat to your health and safety or the health and safety of the public or another person.

Organ and Tissue Donation.

Consistent with applicable law, we may disclose your Protected Health Information to organizations engaged in the procurement, banking, or transplantation of organs for the purpose of tissue donation and transplant.

Military and Veterans.

If you are a member or veteran of the armed forces, we may disclose Protected Health Information about you as required by military authorities.

Research

We may use your Protected Health Information to conduct research or disclose it to researchers as authorized by applicable law. For example, we may use or disclose your Protected Health Information as part of a research study when the research has been approved by an authorized review body that establishes processes to ensure the privacy of your information.

Workers’ Compensation.

We may disclose Protected Health Information about you for workers’ compensation or similar programs that provide benefits for work-related injuries or illness.

Public Health Activities

Applicable laws may require or permit Drugfacts Pack to disclose certain Protected Health Information, for reasons such as:

Preventing disease or telling people when they may have been exposed to or may be at risk of contracting a disease;
Reporting reactions to medications, problems with products, or product recalls;
Reporting information to your employer if we provide health care services to you at the request of your employer;
Providing proof of immunization to your school if you are a student or prospective student of the school;
and
Notifying a government authority if we reasonably believe you are a victim of abuse or neglect.
We will only disclose this type of information to the extent required by law, if you agree to the disclosure, or if we believe it is necessary to prevent serious harm to you or someone else.

Health Oversight Activities.

We may disclose Protected Health Information to a health oversight agency for activities authorized by law. These oversight activities may include audits, investigations, inspections, and licensure. These activities help the government monitor the health care system, government programs, and compliance with civil rights laws.

Judicial and Administrative Proceedings.

If you are involved in a lawsuit or a dispute, we may disclose Protected Health Information about you in response to a court or administrative order. We may also disclose Protected Health Information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

Law Enforcement

e may disclose your Protected Health Information to the police or other law enforcement officials as required by law or in compliance with a court order.

Coroners, Medical Examiners and Funeral Directors.

We may disclose Protected Health Information to a coroner or medical examiner. This may be necessary to identify a deceased person or determine the cause of death. We may also disclose Protected Health Information to funeral directors as necessary to carry out their duties.

Correctional Institution

If you are or become an inmate of a correctional institution, we may disclose to the institution or its agents Protected Health Information necessary for your health and the health and safety of others.

Specialized Government Functions

We may disclose your Protected Health Information to units of the government with special functions, such as the U.S. Secret Service for the protection of the President, or the U.S. Department of State to make medical suitability determinations about individuals who are members of the foreign service.

Choices you have about certain uses and disclosures of your Protected Health Information

For certain Protected Health Information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, please contact our Privacy Office.

Sharing Protected Health Information with family, close friends, caregiver, or others involved in your care or payment for your care
Sharing Protected Health Information in a disaster relief situation

Unless you object to such sharing, we may disclose your Protected Health Information to a family member or a close friend, or any other person you have identified that is directly relevant to the person’s involvement in your care or paying for your care. If you are unavailable prior to a disclosure or otherwise not able to tell us your preference, we may exercise our professional judgment to determine whether sharing your information with one or more of these individuals is in your best interest

Uses and disclosures of Protected Health Information that require your written authorization

Any other uses and disclosures of Protected Health Information that are not mentioned above will be made only with your written authorization, including the use or disclosure of psychotherapy notes (to the extent we have any), use or disclosure of Protected Health Information for marketing, and for the sale of Protected Health Information (except in limited circumstances where applicable law allows such uses or disclosure without your authorization).

If you provide us authorization to use or disclose your Protected Health Information, you may revoke that authorization in writing at any time by sending a revocation request to the address listed at the end of this Notice. If you revoke your authorization, we will no longer use or disclose Protected Health Information about you for the reasons covered by your written authorization. We are unable to take back any disclosures we have already made based on your authorization.

Your rights regarding your Protected Health Information

Are Children Allowed to Use Drugfacts Pack Services?

Drugfacts does not sell products for purchase by children. We sell products for purchase by adults, including products prescribed for children, as described in our Terms of Use. We do not knowingly collect personal information from children under the age of 13.

Terms of Use, Notices, and Revisions

If you choose to use Drugfacts Services, your use and any dispute over privacy is subject to this Privacy Notice and our Terms of Use, including limitations on damages, resolution of disputes by binding arbitration, and application of the law of the state of Washington. If you have any concern about privacy at Drugfacts please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

If you have any questions as to how we collect and use your personal information, please call us at  +14012404296  or send questions to contact@drugfacts.com